Emergency koi fish services in Las Vegas
If your koi are in distress, call now to describe the problem and check service availability. Do not wait for a website form reply.
Call 702-930-2552$200 for the first hour. $150 for each additional hour.
We confirm availability, the proposed work, and any separate costs before proceeding. Emergency attendance depends on availability; this page does not promise a guaranteed arrival time.

Tell us what changed.
When did the problem start? Are one or several fish affected? Is the pump running? Has the pond lost water? Was water added, a treatment used, or new fish introduced? A short video and any recent test readings can help once you have made contact.
Problems we can assess and help address
- Fish gasping or gathering near moving water: Check oxygen and circulation, support aeration where appropriate, and assess other causes of distress.
- Pump or aerator failure: Review the failed system and options for temporary support, repair, or replacement.
- Power outages: Assess the loss of circulation and oxygen support, and discuss a suitable temporary plan. Electrical hazards require a qualified professional.
- Sudden leaks or falling water levels: Look for the source of water loss and assess temporary fish support while the fault is addressed.
- Ammonia or nitrite concerns: Test the water, review filtration and recent changes, and plan a measured response.
- pH instability or a suspected pH crash: Check relevant readings and the pond's buffering capacity before making changes.
- Distress after a refill: Investigate possible chlorine or chloramine exposure, temperature changes, and other water differences.
- Heat stress or abrupt temperature change: Assess temperature, oxygen, shade, and any recent transfer or refill.
- Chemical overdose or contamination: Review the product, timing, and exposure. Pesticides, detergents, runoff, and unknown chemicals may require specialist advice and controlled handling.
- Algae die-off or heavy organic decay: Check oxygen demand and water quality before further cleaning or treatment.
- Storm debris, flooding, or runoff: Assess contamination, overflow, equipment operation, and the need for a controlled recovery plan.
- Heron or other predator attacks: Assess immediate pond protection and fish injuries; discuss humane barriers and veterinary care when needed.
- Fish trapped in skimmers, intakes, or other equipment: Assess safe release and ways to reduce repeat access to the hazard.
- Jumping, stranding, or injuries after handling: Review immediate water support and the need for an aquatic veterinarian.
- Sudden illness signs: Sores, unusual growths, flashing, clamped fins, swelling, or loss of balance call for water checks and an appropriate diagnostic referral. These signs do not identify a disease on their own.
- Multiple unexplained deaths: Review water quality, equipment, recent changes, and containment needs; coordinate specialist diagnosis where appropriate.
- Trouble after adding or moving fish: Assess crowding, oxygen, transport stress, and isolation needs. Do not move suspect fish into another pond without a plan.
- Temporary holding during urgent pond work: Assess whether a suitable, monitored holding system can be provided as part of an approved scope.
No list can cover every emergency. If a change looks serious, call and describe what you see.
What our emergency support focuses on
Assess the pond and recent events. Check appropriate water conditions and equipment. Stabilize the environment where practical. Explain the findings, the limits of the visit, and the next step.
PBLV provides pond-system and fish-support services. Disease diagnosis, prescriptions, and veterinary procedures require an appropriately qualified veterinarian. Fish survival cannot be guaranteed.
While you contact us
Keep people away from damaged electrical equipment and unsafe pond edges. Do not enter the water to reach a faulty pump. If the existing aerator is safe and working, keep it operating. Avoid adding random treatments, making a sudden large water change, or chasing stressed fish. Tell us what equipment is running and what you have already done.
Call About A Koi EmergencyEmergency service FAQs
Emergency service is $200 for the first hour and $150 for each additional hour. We confirm the scope, availability, and any separate costs before proceeding. Ask us to explain the expected work before authorizing it.
Fish may come up to feed. Persistent gasping, several fish crowding near a return, or a sudden behavior change is different and needs prompt attention. A photo alone cannot establish the cause.
Avoid guessing. Treatments can change water conditions or make diagnosis harder. Tell us the product name, dose, time, and pond volume if you have already added something.
No. The outcome depends on the cause, severity, duration, and fish condition. We explain what we can assess and do, and when veterinary care or another specialist is needed.
Call first. Forms are for sending details and photos; they are not monitored as a guaranteed emergency dispatch channel.
Yes, subject to availability and the agreed scope. Give us the site address, access contact, affected area, and any risks to staff or visitors when you call.
